General Contact Info

You can contact Reagan Drake at Creature & Casa Care through one of the contact references listed below:

or

  • Text/Call:  (269) 910-6665
  • Email:  creatureandcasacare@gmail.com
  • Facebook:  @creatureandcasacare
  • If all else fails, send a pigeon.

Frequently Asked Questions:

What does "Casa" mean?

"Casa" means "house" in Spanish. This was inspired by one of my early clients who in their notes welcomed me to their "casa". Thus, Creature & Casa Care is the title used to describe the house and animal sitting services that I provide.

Can you meet my pets before my trip?

Yes! Once I have received your booking request (either through a direct message or a Request Form), I will contact you to schedule a time that works best for a Meet & Greet, which is an in-person meeting to introduce everyone to each other, to determine whether this is the right fit, and to go over job details. This complimentary 30-60 minute previsit is standard procedure to ensure the safety of client, care provider, creatures and casa. (If you are a repeat client, a Meet & Greet is not required unless there has been significant changes between jobs. Each booking includes 1 free previsit; extra previsits cost an additional charge.)

Do you care for farm animals?

Yes; in addition to horses, ponies, chickens, pigs and goats, I am teachable for anything new.

For Live-In Care, do you sleep at my house?

Due to both the stress relief of indoor pets and the security of having someone present at the home throughout the night, this has been the popular choice. However, it is not required; visits are available depending on whatever you are most comfortable with. (Note that if sitter stays in the home, client will provide adequate sleeping arrangements.)

Do you have Venmo or Paypal?

Creature & Casa Care is old fashioned and accepts only cash or check as forms of payment at this time. Consult the sitter for more details on payment methods.

NEW: Do I pay you before or after?

Every booking is created with a 50% downpayment within 30 days of the Quote being sent. The remaining 50% is due prior to 10 days of booking's completion; a 10% late fee will be charged on delayed payments. Booking dates are flexible to be adjusted provided the sitter’s availability, and will be reflected in the Invoice upon your return. Last minute changes to the booking may result in last minute changes to the bill. For all cancellations, 10% is non-refundable.

Do I live too far away?

With pricing that accounts for within a 40 mile radius from my home base and beyond, I would be more than happy to accommodate and meet you where you are.

Should I write instructions for caring for my house/pets?

Yes. I will additionally be taking notes during a previsit (otherwise known as a "Meet & Greet"), but it is always helpful for the client to provide written/typed instructions for care. I am here to adapt to your household's specific routines and needs; the more information I have, the better equipped I am to do just that.

Can you do babysitting?

No, I do not provide babysitting services at this time, I will not house/animal-sit with another human present. Only exceptions are workers that come strictly during business hours (i.e. construction, remodeling, cleaning, landscaping, etc.). Failure to disclose any other persons expected to be present at your home before your trip may incur a Late Notice Fee.

Are rates negotiable?

The Rates for this professional and reliable service have been standardized to help bring clarity across the board for the various kinds of sitting jobs I do, and are thus non-negotiable. With your help, I am able to continue providing this service at such affordable prices while maintaining my costs of living. This said, if you are unable to meet these rates, please reach out to me and I will be happy to discuss an individualized plan for your situation.